Last Updated: January 25, 2025

At Goldrush Hebron, safeguarding your privacy is a top priority. We are committed to protecting your personal information and ensuring full compliance with South African privacy laws. This Privacy Policy outlines how we collect, use, and protect your data when you access our website (https://goldrushhebron.co.za) or related services.

By using our website and services, you agree to the practices described in this policy. If you do not agree with any part of this Privacy Policy, please discontinue use of our services.

Information We Collect

We collect information in several ways to deliver a secure and personalised experience:

1. Information You Provide

Account Registration: Name, email address, phone number, and payment details when you register or interact with our services.
Promotions and Surveys: Information you provide when entering competitions or participating in surveys, such as your name and contact details, to notify winners or improve our services.
Correspondence: Any data shared when you contact us via email or other communication channels.

2. Information Collected Automatically

We automatically collect technical data when you access our services, including:

Your IP address and browser type.
The pages you visit, time spent on each page, and clicks made on the site.
Device details such as operating system, language settings, and device identifiers.

3. Cookies and Tracking Technologies

Cookies are small files stored on your device to improve your browsing experience. These may include:

Session Cookies: Temporary cookies that are deleted when you close your browser.
Persistent Cookies: Cookies that remain on your device until manually removed.

You can manage cookies via your browser settings, but note that disabling cookies may limit your access to certain website features.

Use of Your Information

We use your personal data for the following purposes:

Service Delivery: To process transactions, verify your identity, and manage your account.
Improvement of Services: To analyse website usage and enhance user experience.
Communication: To send updates, promotional offers, or important notices related to your account.
Compliance: To meet legal obligations and ensure compliance with applicable laws.

Goldrush Hebron does not sell or trade your personal information. However, your data may be shared in specific circumstances:

Service Providers: With trusted third parties who support our services, such as payment processors or marketing partners.
Legal Obligations: If required by law, regulation, or court order.
Aggregated Data: Non-identifiable data may be shared for analytical or reporting purposes.

Your data will not be used for any purpose without your explicit consent.

Security of Your Data

We implement robust security measures to protect your information against unauthorised access, alteration, or misuse. While no system is completely secure, we continually review and enhance our security practices to safeguard your data.

Your Rights

You have the following rights regarding your personal information:

Access and Correction: Request access to your data or update inaccuracies.
Withdraw Consent: Opt out of marketing communications or withdraw consent for specific data uses.
Delete Information: Request the deletion of your data, subject to legal retention obligations.

To exercise these rights, contact us at [email protected].

Responsible Gambling and Self-Exclusion

Goldrush Hebron is committed to promoting responsible gambling. If you wish to self-exclude or require assistance, we encourage you to contact the South African Responsible Gambling Foundation (SARGF):

Helpline: 0800 006 008
WhatsApp Support: HELP to 076 675 0710

Legal Basis for Data Processing

We process personal data in accordance with South African data protection regulations and rely on the following legal bases:

Consent: You have provided explicit consent for specific purposes, such as receiving marketing communications.
Contractual Obligations: Data is necessary for the performance of a contract, such as processing payments or fulfilling service requests.
Legal Compliance: Data is processed to meet regulatory requirements.
Legitimate Interests: Data is processed for purposes that are in our legitimate business interests, provided they do not override your rights.

Cookies Policy

Cookies help us deliver a personalised browsing experience. By using our website, you consent to our use of cookies for purposes such as:

Enhancing website functionality.
Providing tailored content and offers.
Analysing website usage to improve services.

You may disable cookies in your browser settings. Guides for managing cookies in popular browsers include:

Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Changes will be posted on this page, and the “Last Updated” date will be revised accordingly.

Contact Us

If you have questions about this Privacy Policy or how your data is handled, contact us at:

Email: [email protected]
Website: https://goldrushhebron.co.za

Goldrush Hebron is dedicated to protecting your privacy while ensuring compliance with South African laws and delivering an exceptional gaming experience.