If you find that your bonus winnings have been reversed by the casino, it’s important to first understand the specific terms and conditions associated with the bonus you received. At Goldrush Casino, we strive to maintain transparency regarding our promotions. If a bonus is flagged for “abuse,” contact our customer support immediately. We’re here to help clarify the situation, review your play history and ensure that your gameplay aligns with our fair policies. Unlike some casinos, we are committed to fair treatment and will work with you to resolve any discrepancies.

At Goldrush Casino, we understand how frustrating inactivity fees can be, particularly when they impact your bonus balance. We do not impose inactivity fees, allowing you to enjoy your gaming experience without the worry of losing your hard-earned bonuses due to inactivity. You can take breaks at any time without feeling penalized. Our goal is to provide a stress-free environment where you can come back and play whenever you’re ready, keeping your bonuses intact.

Once a bonus expires, any remaining bonus funds and winnings that are attached to those bonuses should typically be removed from your account, according to standard casino practices. However, at Goldrush Casino, we have clear policies that allow for a smoother transition after a bonus expires. While we do encourage players to meet the playthrough requirements during the bonus period, we also ensure that your actual cash balance remains unaffected, allowing you to play at your own pace without the pressure of forced playthroughs post-expiration.

To prevent issues with claims of bonus abuse, it’s best to familiarize yourself with the terms associated with any promotions you claim. At Goldrush Casino, we advocate responsible and transparent gaming practices, providing clear guidelines for each bonus. Engaging in consistent and varied gameplay can help mitigate the risk of your account being flagged. Always reach out to our support team if you have any questions regarding your account activity or bonus eligibility; we want to ensure your experience is both enjoyable and secure.

Yes! At Goldrush Casino, you can withdraw your winnings anytime, provided you meet the standard wagering requirements that apply to any bonuses. We value your freedom to manage your funds and aim to have a user-friendly withdrawal process. Our team works hard to ensure quick processing times so that when you’re ready to cash out, your funds will be available without unnecessary delays. Plus, any winnings derived from your real cash deposits remain yours to withdraw at any time, further enhancing your gaming experience.